Privacy | BNS CyberLab

Last Update: 10th February, 2025

At BNS CyberLab Limited (“we,” “us,” “our”), we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect the personal information of our clients, users, and visitors in compliance with relevant data protection regulations. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our cybersecurity services. The information we collect includes:

1.1. Personal Identification Information

Name
Email address
Phone number
Company name
Job title

1.2. Technical Information

IP address
Browser type and version
Operating system
Device information
Access logs and usage data

1.3. Financial Information

Payment details (only when necessary for billing)

1.4. Data Provided by Clients

Business and operational data shared with us as part of cybersecurity assessments, audits, or services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To deliver cybersecurity assessments, solutions, and consulting services to our clients.
Improving Services: To enhance and optimize the effectiveness of our services, including system performance and security.
Communication: To respond to inquiries, provide customer support, and send service-related updates.
Billing and Payment: To process payments for services rendered and manage billing-related communications.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. Sharing Your Information

We respect the confidentiality of your information and do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

Third-party Service Providers: We may share data with trusted third-party vendors who help us perform our services (e.g., payment processors, IT support). These third parties are required to keep your data secure and only use it for the purposes for which it was shared.
Legal Requirements: We may disclose your information to comply with legal obligations, such as court orders or government regulations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take the security of your data seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and secure data storage protocols. Despite our best efforts, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we update or correct inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
Objection: You can object to certain processing activities, such as marketing.
Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [Insert contact details].

7. International Transfers

As a global cybersecurity company, we may transfer your personal information to countries outside of your jurisdiction. We ensure that any such transfers comply with applicable data protection laws and are conducted in accordance with this Privacy Policy and our security protocols.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience with our website and services. These technologies help us analyze website traffic, understand user behavior, and personalize content.

You can manage cookie settings through your browser, but disabling certain cookies may impact your ability to use some of our website features.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes by posting the updated policy on our website. The date of the most recent revision will be indicated at the top of this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

BNS CyberLab Limited
Email: support@bnscyberlab.com